Optus Loop: How to configure settings in My Phone Portal?
The Optus Loop My Phone portal gives you full access to your personal phone service settings, allowing you to customise and manage your service to suit your specific requirements.
Within the My Phone portal users can access and manage the following:
- Messages - Access your voicemail messages from here
- My Features – Configure phone features
- My Rules – Create rules around your phone settings
- My Numbers – View and Add Directories
- My History – View Call History
When you first sign into your My Phone Portal and you'll see a menu bar.
Refer to the information below to help you navigate.
Language - English is the default
Profile – From the Profile tab you can:
Change your password
Set Time zone
Update your email address
Reset your Voicemail PIN
Support – Clicking this link will take you to the Optus Business Care page
Sign Out – Click to Sign Out of My Phone portal
Select one of the Dashboard options below:
To find out more, download the PDF instructions here.
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E.g. "How do I set up auto greet for callers?" or "How to loop in colleagues?"