Optus Loop: How to set up & manage Call Monitoring (Busy Lamp) - Administrator
From your Optus Loop telephone handset you can view if another user is on a call or available to take a call. You can also use a monitored line key as a speed dial to call the user you are monitoring.
An administrator can configure monitoring against an individual user, allowing them to view the status of other users from their telephone line keys.
To configure monitoring, first log into the Optus Loop Portal.
For more detailed information, download our user guide.
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E.g. "How do I set up auto greet for callers?" or "How to loop in colleagues?"