If you are experiencing an error message while trying to view National Geographic content, please see below for further information:

Error Message

Troubleshooting Steps

Video Unavailable

Sorry, something went wrong. Please try again later

  1. Close the application, restart your device and try again
  2. If the issue persists, try uninstalling the application then reinstall the application and try again
  3. Also, ensure your phone software is up to date