National Geographic

Help & Support

Common Questions

Can I get the National Geographic App?

Full access to the National Geographic App is available at no additional cost on selected eligible Optus plans until June 2020. Users must be aged 18+ (or 15-17 with parental permission), have a compatible mobile device and the app is available for personal viewing in Australia only.

Click here to check your eligibility. 

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Which devices can I use the app on?

The National Geographic App is compatible with mobile phones and tables that use iOS 9.0 and above or Android 4.4 and above.

Note. The National Geographic App is not compatible with Windows or Blackberry operating systems.

Download the National Geographic App for your phone or tablet here.

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How do I log in to the National Geographic App?

Eligible Optus customers will be able to unlock full access to the National Geographic App at no extra cost on selected plans until June 2020. Full access will allow you to enjoy all the premium content available on the National Geographic App.

 

Follow these five steps to unlock full access

Alternatively, for a quick reference guide of the steps below click here.

Step 1: Check your Optus eligibility
  • Check your Optus eligibility and follow the prompts to create a National Geographic acco
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Will the National Geographic App use my data?

The amount of data used by the National Geographic App will vary depending on your device, your network connection and the type of content you are viewing.

Streaming via the Optus Mobile network

Streaming content via the National Geographic App will not use your data allowance if you are an Optus customer on an eligible plan when on the Optus Mobile network. Other content such as ads, authentication, app analytics, Optus competition page or links to third party sites will incur data charges. F

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Can I watch the app via Chromecast / Apple Airplay?

Yes, you can use Chromecast or Apple Airplay to view the National Geographic App on your TV. You will need to be eligible to use the National Geographic App and use a compatible mobile device. Note. Chromecast is not available if you are streaming the National Geographic App from an iPhone or iPad.

For steps on how to connect click the following:

ChromecastApple Airplay

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