How will overseas charges appear on your Optus bill?

If you’ve recently used your service overseas, select an option below for information on what to expect on your Optus bill.

How does the charge for the Optus Travel™ Pack display?

The Optus Travel™ Pack charge will appear as a charge for the amount of days purchased during that invoices bill cycle.

Example: 15 days purchased and 5 days are in one bill cycle and 10 in the next.
This will show as ‘Travel Pack 5 of 15 days’ with a corresponding $50 charge for the one bill cycle and the remaining 10 days ($100 charge) will appear on the next bill.

My Plan includes up to 10 days of Optus Travel Packs

You will see the full charge for the Travel Pack purchased as per above along with a credit to cover up to 10 days of Optus Travels Packs per bill cycle. 

My Plan includes discounted Optus Travel™ Packs

You will see the full charge for the Travel Pack purchased as per above along with a credit for the difference in Optus Travel Pack costs.

How is usage charged?

Usage covered by the Optus Travel™ Pack will show as a $0.00 charge. Any excess (e.g. data) or usage not included (e.g. Zone 2 usage) will show the charged amount.

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Usage included in your plan benefits will show as a $0.00 charge. Any excess (e.g. data) or usage not included (e.g. Zone 2 usage) will show the charged amount.

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Any usage whilst overseas will be charged at our normal roaming rates and will show the charged amount.  

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