Microsoft by Optus will provide you with the latest cloud based business applications and collaboration services.

You will be able to access familiar desktop applications on demand whenever the devices are connected to the internet including business-grade email, shared calendar and online meetings.

To find out how to purchase Microsoft by Optus or for information on the plans and pricing, click here.

For steps on how to set up Microsoft by Optus, select a relevant option below. If you're looking for support, head over here instead.

I'm a New Microsoft by Optus Customer

Microsoft by Optus is designed to work with the latest browsers and versions of Office. Check your system requirements here before completing the enquiry form at

Once you've signed up and your Microsoft Cloud Account has been successfully created, you will receive your username and a temporary password (sent separately) that needs to be updated to set up your account. Follow the steps below to update your temporary password.

  1. Go to

  2. Log in with your username and temporary password

  3. Select Setting

  4. Select Change Your Password

  5. Update to your preferred password

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I'm an Existing Microsoft by Optus Customer

If you’re transferring your Microsoft by Optus from another provider, make sure to check if any fees may apply before completing the enquiry form at

Once you’ve signed up and your account has been successfully created, you will receive a link via email to authorise the transfer of your Microsoft by Optus licences, see steps below.

  1. Click on the link

  2. Sign in with your existing username and password

  3. Accept the Terms & Conditions

  4. Click Authorize CSP

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