Heading into a store to sign up for a new service? Here is what you’ll need to take in with you.
If you are signing up for a new service you will need to provide 100 points of ID & proof of address. You can choose from a range of ID documents as outlined in the Accepted ID section below.
You will need also need to bring:
- For ABN you will need your Australian Business Number (ABN).
- If you are trading under an Australian Company Number (ACN) you will need:
- ACN
- Letter of Authority (If you are not the director)
- Business card
- Proof of trading history ( if applying for more than 4 services)
- If you are transferring your service from another telecommunications provider you will need your latest bill.
Accepted ID
Category A (70 Points)
For ALL states
- Drivers Licence
- Current Passport (Australian or Overseas)
- Current proof of age card (Please note: if you are using a proof of age, a current Medicare card is mandatory)
- Shooter’s Licence or Firearm Licence
- Australian Learners Permit
- Australian Boating Licence
- KeyPass
- Blind Citizens Australia Identity Card 70 N
- Armed Forces Service Identification
- Australian Military ID
- Australian Defence Force Driver’s Licence
- Australian Police identification (State or Federal)
NT Only
- Working with Children Ochre card (NT Only)
ACT Only
- Working with Vulnerable People Permit (ACT Only)
NSW, VIC, WA, TAS, QLD Only
- Vision Impaired Transport Concession card
- Working With Children permit
Category B (30 Points)
- Medicare card (Please note: if you are using a proof of age, a current Medicare card is mandatory)
- Current credit/debit card
- Pensioners transport concession car
- Existing Optus Postpaid Customer Account and /
- or Service Number
- Australian Pensioner Concession card Veteran’s Affairs or Aged Pension (40 points)
- New Start (NS in the bottom right corner of the card) is now accepted
- Other Australian Pensioner Concession cards
- Government Issued Health Care Card with Current address
- Australian Veteran Affairs Card or Repatriation Health Card
- Valid Tertiary Student ID Card
- Private Health Insurance Card
- Full Australian Birth Certificate
- Australian Citizenship Certificate
- Australian Marriage Certificate
- Taxi Licence (with photo)
- Valid DFAT issued Diplomat Card with photo
Issued with the last 30 days
- Bank statement with current address
- Mortgage documents with current address
- Current Rental Agreement/Bond Notice with current Address
- Current Vehicle Registration with current address
Issued within the last 90 days
- Most Recent Telco/Utility bill with current address
- Bank statement with current address
- Current Rates Notice with current address