Direct Debit is the fee-free, automated way to pay your account each month, even if you're using a credit card.

To setup Direct Debit, please select the relevant option below:


Small Business
(1-5 services)

The easiest way to setup Direct Debit is either through My Account or through the My Optus app.

My Account

Direct Debit activation takes 2 business days, so if you've already received your bill or have setup Direct Debit too close to your bill's issue date, then you'll need to pay that bill via another payment method.

My Optus app

At the moment, My Optus app will only accept bank account details, but don’t worry you can set it up through My Account instead if you wish to use a credit card. 

  • Open the My Optus app: Select Billing > Setup Direct Debit > Follow the prompts  

Medium Business
(6+ services)

Contact us on 13 33 43 and we'll setup Direct Debit for you in no time!

Our hours of operation are (AEST):

  • Monday - Friday: 8:30am - 7:00pm
  • Saturday: Closed
  • Sunday: Closed