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New Contributor rokci
New Contributor

wifi password change

need to rest wifi password for wirless 4g 

I have tried everything optus have told me to do to reset it

admin as username and password admin

admin username and password as password

 

I have forgotten it and can't connect any other devices to home wifi

PLEASE HELP THIS MUM

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Online Community Manager
Online Community Manager

Re: wifi password change

 @rokci, what's the make and model of the modem?

 
I'd suggest a factory reset for this one. That'll restore the WiFi network name and password back to its factory default (the network name and password listed on the sticker underneath the battery cover, or on the base of the modem). 

 
Depending on the device, instructions may differ. Normally, there's a tiny hole which will require a straightened paper clip to reach. 


You can try searching through our Device Guides for instructions specific to your modem. 



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