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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

New Contributor
New Contributor

new computer

where do i find my credentials for a new computer

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Re: new computer

Hey @JOHNkane1941, thank you for reaching out. A new computer! How exciting! If you have Windows 10 set up on your new device, you can find your credentials by:

  • Opening Control Panel.
  • Clicking on User accounts.
  • On the left, select Manage your credentials.
  • Select Windows Credentials → will show a list of saved credentials. There you can edit or remove them.

I hope this helps! Our Technical Support Team are also available 24/7 via the My Optus App or by calling 133 937 (8am - 8pm, 7 days a week).

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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