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New Contributor chookar
New Contributor

huawei b25-659a modem

I have  had Optus wireless internet for 3 months now and i have been so impressed with the speeds i have been getting, bragging to my friends how great Optus wireless internet is and then a few days ago it basically went back to the speeds i used yo get with ADSL 2, spoke with multiple Optus people on line and  phone still waiting for a result, turned off, reset, followed all the prompts from there technician and still struggle to open a page on the web. We are now in to 2020 and i still cannot watch Netflix without it dropping out, kids complaining about there i pads and play station. Please has anyone out there got a fix to this problem? because Optus dont seem to have one

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Online Community Manager
Online Community Manager

Re: huawei b25-659a modem

Hi chookar,


Sounds like you've covered most of these but you may find the help and support page useful: Slow Speeds / Dropouts - Mobile Broadband Troubleshooting


It also sounds like Optus are looking into it? Was a fault ticket logged?


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