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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

email bounces

Can someone help me I cant get the Chat to work!  I sent an e-mail earlier with wrong address and it bounced back and keeps bouncing back for the last 2hrs. I have deleted the e-mail address off of my contacts list but that hasnt stoped it !  

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Online Community Manager
Online Community Manager

Re: email bounces

That's probably not something the Chat team can help with anyway.

Is it still happening? What else have you tried? e.g shutting down your e-mail application, restarting your device, etc.


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New Contributor
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Re: email bounces

Thanks Ray Just did a couple of security scans and seems to have fixed it