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New Contributor
New Contributor

Wifi

Got nbn last week. Mobile phones good to go with wifi but computers don't show my optus wifi do I can't connect 

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Moderator
Moderator

Re: Wifi

Hiya, so you can find the WiFi network on mobile devices but not your computer? What sort of modem do you have? If your modem is the AC modem, your computer may not be compatible with the 5ghz signal, so the WiFi name could be different to what your mobile device is connecting to. If you need a hand with troubleshooting, please chat with our Tech Support team


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Contributor
Contributor

Re: Wifi

Yes if you have the AC Dual Band Sagemcom Router it is best to have 2 SSID's add 5Ghz to your 5 Ghz Band  that way you always know what you are connected to and can can change at will.

Works perfect for me has done so for years.

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Contributor
Contributor

Re: Wifi

What I should have mentioned above is to keep the password the same for both 2.4 Ghz and 5Ghz only change, add to SSID.

You don't want to have to change your password every time you change from 2.4 to 5 or back.

Cheers

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