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Alexandra_19
New Contributor
New Contributor

Slow internet

Hi all, I have Optus wifi and it is very slow it’s 140kbps when I call they say there is nothing they can do and it is this area but it has never been this bad!!

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4 Replies
Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Slow internet

This is a 4G modem and they are saying that due to congestion that's the best speed you can get?

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Alexandra_19
New Contributor
New Contributor

Re: Slow internet

It fluctuates the highest it’s got to was 1 mbps but it’s rare. They are saying it’s the coverage but a month ago it was normal and I could use the internet no problem, and for some reason it’s dropped badly!

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Slow internet

That can be caused by interference or something that has moved between your 4G modem and the tower. Have you tried moving the modem around the room and is there any option for an external antenna on the device?

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Lem
Occasional Contributor
Occasional Contributor

Re: Slow internet

Use an outdoor external antenna:

eg Dual MiMo 14dBi 4GX 4G All Band Antenna

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