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PRECONNECT

NornIrn

PRECONNECT eating up all my prepaid data

 

I searched the Forum and the resolution doesn't appear to be public on the forum - the answer seems to be to pm someone in Optus usually - is there an explanation of why the charges appear and how to stop them?

Re: PRECONNECT

Jeneral__Pain

PRECONNECT is the connection name for prepaid data.

 

This could be any app, your email updating, your device uploading photos to the cloud...

 

What phone?

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Re: PRECONNECT

NornIrn

No phone on the account - it's mobile wifi only.  The only thing conencted to it is Fetch TV - we don't watch Netflix and don't stream anything - F2A channels only.  I had the Fetch on Standby the last fews days as I suspected it might be the culprit (but it shouldn't gobble 6GB on Standby?), and I still had a large PRECONNECT data usage.

Re: PRECONNECT

Ray_YC

Is your WiFi secure?


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Re: PRECONNECT

NornIrn

Yes, secure.  Also we are away from other dwellings so no poachers (of data)

Re: PRECONNECT

Ray_YC

This is not something that we can currently assist with here on the forum.
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please chat with us.  


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