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New Contributor
New Contributor

I switched to another provider,why am I still being billed by Optus

 
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Respected Contributor
Respected Contributor

Re: I switched to another provider,why am I still being billed by Optus

You need to give more info then that. You posted under the mobile section so is it safe to assume you're talking about a mobile phone service? 

 

Did you port your number over or sign up a new one? What was on the bill you received? 

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New Contributor
New Contributor

Re: I switched to another provider,why am I still being billed by Optus

The agent of my new provider who did all the porting and chatting with Optus Agent and said that I only need to pay $ 90 plus.But Optus sent me a bill of $250 plus due on the 21st June.

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Moderator
Moderator

Re: I switched to another provider,why am I still being billed by Optus

Have you checked the bill @Jaijhaz? The charges may relate to an early termination fee or outstanding charges. Please chat with us here if you need assistance with that


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