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Flotterz
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Re: FAST5366TN-A WIFI 2.4GHz Band Issue

I have the same problem with our Optus Sagemcom F@ST 3864V3AC. Both bands have been working fine for almost 2 years and just in the last couple of days I can't connect any device to the 2.4GHz band. Keep getting the error message that the password is incorrect. It is correct. The password is a custom one that I have been using since the modem was new, but the SSID is the factory assigned one. This is really frustrating.

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Tina_YC
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Moderator

Re: FAST5366TN-A WIFI 2.4GHz Band Issue

Hey 2FLOTTERZ, thanks for getting in touch with us. We have a similar forum that might assist you further. 


Please note that we’re unable to look into account details on Yes Crowd. Therefore, we recommend messaging us via the My Optus app. Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible. Tina. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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