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Occasional Contributor
Occasional Contributor

E5573 modem bandwidth undefined?

I am trying to find out what band/s my E5573 portable modem is picking up.  However, the device information page on the Modem web UI only shows, LTE band - undefined and LTE  Band info - undefined

 

 

 undefined bandwidth.JPG

 

 

If anyone could help me resolve this it would be appreciated.

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Esteemed Contributor
Esteemed Contributor

Re: E5573 modem bandwidth undefined?

I would say it is a modem / firmware issue as my E5573 does the same thing even if I manually select a band. I put my sim in a Telstra Netgear Aircard just to see what that displays and it does show the band info correctly.

 

aircard-service-info.jpg

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Occasional Contributor
Occasional Contributor

Re: E5573 modem bandwidth undefined?

OK thanks for your input.

I just thought there maybe something I am overlooking in the settings.

I also have an E5186 Optus modem and the LTE Band info is displayed on that.

 

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Esteemed Contributor
Esteemed Contributor

Re: E5573 modem bandwidth undefined?

Sorry I can't offer any suggestions and hopefully a future firmware update will fix the problem.

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