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Cannot tether to NBN data

mejane

Hi. Just had our NBN installed and internet is working fine on our main computer however we cannot tether our phones. The phones find the address and accept the password, the wireless icon appears on the phones with full bars but we cannot access any webpages. An error message comes up asking us the check the modem. Coverage still fine all this time on main computer. Both phones have Vaya sims which use Optus network. Any advice? Thanks!

Re: Cannot tether to NBN data

glenn0

What sort of phones, and what sort of Optus modem are you using? Smiley Happy

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Loyal Optus customer. My opinions are my own.

Re: Cannot tether to NBN data

mejane

Hi Glenn 🙂 I think we have sorted it. We played around with the cables etc and all appears okay now. Thanks so much! 

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