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Cannot find usage of my wireless wifi Huawei B818_6422

Cannot find my usage for my wireless wifi Huawei B818_6422 - have chat on line several times with no help. 

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Trusted Contributor
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Re: Cannot find usage of my wireless wifi Huawei B818_6422

The My Optus app will tell you, you can log into your account click on services and you can download a PDF copy of your bill. The PDF lists a daily breakdown of the total volume.

I am not an Optus employee. If a reply helps please give a Kudos and when an issue is solved please mark as solved.
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Re: Cannot find usage of my wireless wifi Huawei B818_6422

No when I log into MyOptus app . Tells me Switch Services - log out.
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Re: Cannot find usage of my wireless wifi Huawei B818_6422

@ Have you tried logging into you account with a Web Browser?

I am not an Optus employee. If a reply helps please give a Kudos and when an issue is solved please mark as solved.
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Re: Cannot find usage of my wireless wifi Huawei B818_6422

Yes but it is not showing any usage it is blank. Have been watching a lot of 7plus and 10play so should be showing usage
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Re: Cannot find usage of my wireless wifi Huawei B818_6422

@Maddie0609 
Google how to change Primary DNS Server on your device and change the setting to 1.1.1.1 Cloudfare
Public DNS or 8.8.8.8 Google Public DNS and try again with the App or Browser.

If you have access to a device that is not on the Optus Network try logging into your account. 

I am not an Optus employee. If a reply helps please give a Kudos and when an issue is solved please mark as solved.
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