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New Contributor
New Contributor

Bill paid, wifi dongle service not restored

Hi I have a wifi dongle the bill is paid reported paid but when I go to use it it goes to a page claiming I owe for the paid bill. My Optus shows balance owing as zero

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Online Community Manager
Online Community Manager

Re: Bill paid

Hi Greg12,

Hopefully this has sorted itself out by now?

Please leave Optus a message for further assistance and someone will get back to you as soon as possible. 


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