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2012-12-18 02:37 PM
when I enter my mobile number, it shows The service entred is not eligible for My Account registration.
How can i check my usage???
Solved! Solved: Go to Solution.
2012-12-18 02:52 PM
Hey Jatten, how long have you had this mobile service active for? Can I confirm is it a Post-Paid or Pre-Paid service and what plan are you currently on? Let us know and we'll look into this further!
2012-12-18 03:41 PM
this is my first month. i just transferred from 3.
post-paid. My one is the CPA employee sth plan
2012-12-18 03:51 PM
It looks like you're on a corporate plan that doesn't include My Account access at this time jatten. Currently with our mobile services only account numbers that begin with an 8 or a 9 can have their number linked.
2012-12-18 04:00 PM
2012-12-19 04:47 PM
I've just been informed that because you are on a CPA plan you wont be able to register for 'My Account'.
2018-03-21 01:04 PM
That’s not a solution. All you’ve done is tell him he can’t access a service. I wouldn’t call that solved at all!
2018-03-22 11:30 AM
You're commenting on a thread that's now 6 years old.
Did you have a similar enquiry to the OP? Let us know if you need a hand.
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Please mark it as a Accepted Solution and be generous with that Kudos button
2018-03-31 03:26 PM
Same problem. Optus prepaid wifi modem. Service No. begins 04. Been trying for months to check my balance & usage.