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Online Community Manager
Online Community Manager

Rod Stewart THE HITS! Tour pre-sale

Sir Rod Stewart, the legendary singer-songwriter returns to Australia in 2020 for THE HITS! tour celebrating 50 years of his stellar career. Optus Perks will be promoting this exclusive 48-hour pre-sale offer to customers from Tuesday 19 Nov.

Rod.PNG

Pre-sale starts: Tuesday 19 November 2019, 1:00pm local time

Pre-sale ends: Thursday 21 November 2019, 1:00pm local time

Tour dates and locations:

Perth                    17 October 2020, Sandalford Estate

Sydney                 21 October 2020, Qudos Bank Arena

Hunter Valley     24 October 2020, Roche Estate

Melbourne          28 October 2020, Rod Laver Arena

Canberra             4 November 2020, Canberra Federation Mall

How do customers access the pre-sale offer?

My Optus app

  1. From My Optus app click on the Optus Perks pre-sale banner - you will be automatically logged in to Perks.
  2. Click the ‘REDEEM CODE’ button and enter your email address to redeem your unique pre-sale code.
  3. You will then get an email with your pre-sale code.
  4. Click the ‘BUY NOW’ button and enter your pre-sale code to purchase tickets from 1pm local time Tuesday 19 November 2019.

www.optusperks.com.au

  1. Click on ROD STEWART THE HITS! TOUR pre-sale banner on the Perks website homepage
  2. You will be prompted to login (or register for Perks), then click the ‘REDEEM CODE’ button and enter your email address to redeem your unique pre-sale code.
  3. You will then get an email with your pre-sale code.
  4. Click the ‘BUY NOW’ button and enter your pre-sale code to shop now from 1pm local time Tuesday 19 November 2019.

Terms and conditions

Available to Optus customers who are registered to the Optus Perks program and have redeemed their unique pre-sale code. Limit of one pre-sale code for the "Optus Pre-sale" per Optus customer.

Maximum number of tickets able to be purchased is 10 per customer. This pre-sale is an opportunity to secure tickets prior to the general public and is not a preferential seating service. A selection of tickets throughout the venue is made available for pre-sales until pre-sale allocation is sold out. Full ticket purchase terms and conditions will be set out on the ticketing partner website.

Customer Issue Resolution

For a customer experiencing issues accessing the pre-sale or redeeming their unique pre-sale code the following steps can be taken:

If a customer still cannot redeem their unique code, call Perks support where agents can provide the customer with a spare code and direct them to the landing page for pre-sale here:

https://optusperks.com.au/pre-sales/pre-sale-rod-stewart  

The Optus Social Response Team will also have spare pre-sale codes available to provide to Optus customers who may be having trouble redeeming their code.

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