Ive asked this many times over many months but still don't have a decent or viable answer. I have a eligible Optus mobile post paid plan and a home bundle. We have all been told the EPL is days free when streaming and that this can be checked on the insights part of the Optus app. Well I still don't know what Im using for EPL and can't track my monthly usage.
Answers please Optus.
Have you had the opportunity to download our MyOptus app on your mobile phone? If so, you can click on "Usage" → then "Data Breakdown" and this will tell you your monthly data break up.
Hi. I thought I made it clear that Im currently using the app. In Insights theres no mention of EPL or zero rated data so it makes it hard to keep trak and not go over my cap. How do I check what zero rated data Ive used?
Happy to walk your through it.
Could you please Private Message (PM) me a screen shot of your Insights and we'll go through this together. Whilst we're at it could you please confirm your mobile number, full name and DOB? Just incase I need to refer to your account.