For 24/7 support message our team of experts via the My Optus app.
I had 2 phones and my ipad logged in to watch Optus sport. I just got a new iPhone and installed the app. When I try to stream a video is is saying that my device limit is exceeded so I deleted all others and changed the password and it still won't let me watch the videos. What else can I do?
Head to the Optus Sport Website > Log In > Click your name in the top right > Settings > Devices. Here you can remove your devices to make space for new ones.
If you've removed the devices but are still having issues, send me a private message with a screenshot so I can escalate it to our TV & Content team.