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New Contributor Mickgwalker
New Contributor

It is saying my device limit is exceeded

I had 2 phones and my ipad logged in to watch Optus sport. I just got a new iPhone and installed the app. When I try to stream a video is is saying that my device limit is exceeded so I deleted all others and changed the password and it still won't let me watch the videos. What else can I do?

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RetiredModerator Toomey

Re: It is saying my device limit is exceeded

Head to the Optus Sport Website > Log In > Click your name in the top right > Settings > Devices.  Here you can remove your devices to make space for new ones.


If you've removed the devices but are still having issues, send me a private message with a screenshot so I can escalate it to our TV & Content team.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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