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New Contributor Mickgwalker
New Contributor

It is saying my device limit is exceeded

I had 2 phones and my ipad logged in to watch Optus sport. I just got a new iPhone and installed the app. When I try to stream a video is is saying that my device limit is exceeded so I deleted all others and changed the password and it still won't let me watch the videos. What else can I do?

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RetiredModerator Toomey
RetiredModerator

Re: It is saying my device limit is exceeded

Head to the Optus Sport Website > Log In > Click your name in the top right > Settings > Devices.  Here you can remove your devices to make space for new ones.

 

If you've removed the devices but are still having issues, send me a private message with a screenshot so I can escalate it to our TV & Content team.


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