Is it just me? I click start on a live game and choose start from beginning. Guess what it jumps to the live game and shows me Man U scoring a penalty 😞
this issues has beenaround since 2016 and I’ve seen comments that it was due to be fixed with a new software release. Is this issue still occurring for others?
I was streaming on an iPhone?
The only reason I have Optus sport is beceause of the World Cup, and this free period is supposed to convince me to sign up???
Clicking on replay currently takes me straight to the LIVE!!!! sky sports fan zone feed, with no option to start from the beginning of the stream.
I have been to waiting an hour for the replay option to come up as there was no option to start the live match feed from the beginning, and took me straight to the 70th min!.
You guys are so bad at this,
Edit: mini match and highlights and working, full replay still f*&king live.
Thanks for contacting us about this, we have raised this to our TV & Content team to investigate further.
Is this still happening when you click on the On Demand game now?
We do apologise for any inconvenience caused by this.
Hi Marie /Optus
Good to see you are looking at the forums and listening but this problem has been around since 2016, once the game is live it happens.
As a potential customer on be back of the World Cup how could you expect anyone to sign up for a service that hasn’t worked or been fixed in 2 years?
To clarify when are you clicking this?
Are you clicking the "Start over" function when the game is only started or nearly over?
Sorry just trying to get a further understanding of the issue so we can find the cause.
Thanks for clarifying 🙂
Please raise this with our TV & Content crew here so we can get to the bottom of this for you!