Optus team - the on demand service is well below what is expected. Today I tried to watch the arsenal / West Brom match on demand. The match doesn't start until 34 minutes in to the 2hr 09min recording which I think is odd
So at half time the recording shows only 32 minutes left which a 45 minute half doesn't fit into. So I turn it off and on again, and all of a sudden the correct recording resumes and the video resumes at minute 70 (i.e. I miss 25 mins worth)
This is just one of many glitches with your system which is increasingly becoming unreliable
Hey BMM84, appreciate this would be frustrating and apologise for any troubles caused there May I ask if the issues only happen when you stream on-demand content? Were you able to have a chat to our dedicated EPL team to troubleshoot this further with you?