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manu99
Contributor
Contributor

EPL how many devices at the same time

I have the optus EPL my question is "am I able to watch a game on my computer whilst my wife watches a different game , on her iPad, at the same time"?

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: EPL how many devices at the same time

From what I understand you can only stream to one device at a time per EPL login.

 

https://yescrowd.optus.com.au/t5/Manage-EPL/Multiple-devices/td-p/162546

 

 

 

 

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flyer13
New Contributor
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Re: EPL how many devices at the same time

Before I signed for EPL I chatted with Optus and the consultant told me up to 4 devices at the same time... I took a screenshot of that conversation just in case. 

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Steph_C
RetiredModerator
RetiredModerator

Re: EPL how many devices at the same time

Sorry for the confusion there @flyer13 - you're able to use the one login on up to 4 devices, however only 1 device, alongside Yes TV by Fetch can be simultaneously watching games.

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flyer13
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New Contributor

Re: EPL how many devices at the same time

Hi @Steph_C  well before I signed up I actually did ask OPTUS and they told me  this. As you can see in my chat conversation that I have highlighted. 

Thank you 

 

2016-08-19_9-40-38.jpg

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Hollie
RetiredModerator
RetiredModerator

Re: EPL how many devices at the same time

I am really sorry that you were given the incorrect info, more than happy to feed this back to the agent. At this point in time, what Steph advised is correct though - we're unable to support more than one device connected at the same time along side the Fetch TV. 

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flyer13
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Re: EPL how many devices at the same time

Hi @Steph_C  well before I signed up I actually did ask OPTUS and they told me  this. As you can see in my chat conversation that I have highlighted. 

Thank you 

 

2016-08-19_9-40-38.jpg

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Hollie
RetiredModerator
RetiredModerator

Re: EPL how many devices at the same time

I can see that you were provided with the incorrect information and I do apologise for this. As advised, I can definitely provide feedback to the representative you chatted with but I'm unable to offer you to stream via 4 devices at once.

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