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iPhone s won’t show incoming caller ID

My new iPhone s won’t show incoming calls details and just has unknown. How can I fix this? 

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Online Community Manager
Online Community Manager

Re: iPhone s won’t show incoming caller ID

It sounds like it's something that we need to switch on from the back-end.

 

It's really a simple change. I'd suggest jumping onto Live chat . Ask the agent to confirm whether the Caller ID feature has been switched on. Make sure that you reiterate, that you're concerned with incoming caller ID not outgoing.

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