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Occasional Contributor
Occasional Contributor

Webmail

Hi,

Why do all the messages in my webmail inbox dissappear every time I close it down

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Esteemed Contributor
Esteemed Contributor

Re: Webmail

Do you have your email setup on another device?

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Occasional Contributor
Occasional Contributor

Re: Webmail

Yes it is set up on the Gmail app on my android tablet

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Esteemed Contributor
Esteemed Contributor

Re: Webmail

If you are receiving the emails on your Gmail app as well then it's possible it's removing the emails from the Optus mail server once they have downloaded. I am not familiar with that email program however there should be an option in the advanced mail settings that allows you to retain the emails on the server.

 

Edit: I just found the following information that may help.

 

Log into Gmail with a browser. Go to Mail Settings > Forwarding and POP/IMAP tab. Select Leave a copy on server there.

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Occasional Contributor
Occasional Contributor

Re: Webmail

Hi,

I have tried your suggestion and it seems to be doing the trick.

Thanks very much for your help.

 

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Esteemed Contributor
Esteemed Contributor

Re: Webmail

Cheers!

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