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Voicemail problem

I have just ported my mobile number from Virgin to Optus 

Now voicemail said my number is invalid

when I open voice mail on iPhone 8!it said call voicemail

help ybs

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Re: Voicemail problem

Hey @Ybs, just to clarify you've attempted to add Voicemail as per the steps detailed here → And also that the number is active with Optus and not still on the Virgin end?


We can certainly take a look and check to see everything's provisioned correctly on our end. Jump onto Live Chat to speak with our Mobile Care team, or feel free to send through a private message confirming full name, phone/account and DOB. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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