Hi I am unable to access my online bills, I get a this message: the service you have selected is currently invalid and no usage is available on the home screen after I log in, then I go to billing and I get this: There are no bills to display. This is mostly likely because the account is new and hasn't been billed yet.
i have contacted support and they said it should be fixed within 24 hours, all that happened was my bill got emailed to me.
You need to contact customer service to get your online access repaired. They are the only ones who can...
I can even go in and link your services back to your existing My Account profile.
If you could send us a private message, that'd be really great.
I need your full name, DOB, account number & Registered My Account email.