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New Contributor
New Contributor

Viewing bills online - my account

Hi I am unable to access my online bills, I get a this message: the service you have selected is currently invalid and no usage is available on the home screen after I log in, then I go to billing and I get this: There are no bills to display. This is mostly likely because the account is new and hasn't been billed yet.

 

i have contacted support and they said it should be fixed within 24 hours, all that happened was my bill got emailed to me. 

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Trusted Contributor
Trusted Contributor

Re: Viewing bills online - my account

You need to contact customer service to get your online access repaired. They are the only ones who can...

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Online Community Manager
Online Community Manager

Re: Viewing bills online - my account

I can even go in and link your services back to your existing My Account profile.

 

If you could send us a private message, that'd be really great.


I need your full name, DOB, account number & Registered My Account email. 

 

 

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