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Viewing bills online - my account

Omilee

Hi I am unable to access my online bills, I get a this message: the service you have selected is currently invalid and no usage is available on the home screen after I log in, then I go to billing and I get this: There are no bills to display. This is mostly likely because the account is new and hasn't been billed yet.

 

i have contacted support and they said it should be fixed within 24 hours, all that happened was my bill got emailed to me. 

Re: Viewing bills online - my account

Jeneral__Pain

You need to contact customer service to get your online access repaired. They are the only ones who can...

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
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Re: Viewing bills online - my account

Dan_C

I can even go in and link your services back to your existing My Account profile.

 

If you could send us a private message, that'd be really great.


I need your full name, DOB, account number & Registered My Account email. 

 

 


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