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New Contributor Chitruong
New Contributor

Sim plans

Hi, I just ordered a new sim plan with optus last Saturday. I got an email that they said i had to wait 48 hours to receive another email. But now, i want to cancel this order because i want to continue to go with vodafone. Can i cancel this while i haven't paid anything yet????

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RetiredModerator PhilC

Re: Sim plans

Hi @Chitruony,


If you'd like to send us a PM with the full name, number and date of birth attached to this order along with the delivery address we'd be happy to check the status for you. I'm really sorry about the inconvenience with this and we'd be happy to resolve the matter as quickly as possible for you - Phil 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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