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New Contributor
New Contributor

Service Provider

i am looking to switch from virgin to optus and was wondering how i would be able to do this, regarding whether id have to do it online or go into my local optus store and organise the transition. when i switch would i be able to keep my original phone number?


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Online Community Manager
Online Community Manager

Re: Service Provider

Hi there hi-there,

You can arrange that either way. If you're a Postpaid customer it's highly likely Virgin Mobile sent you an e-mail months ago with a link for special offers to switch across to Optus online. Their website suggests if you log in to My Account you can see if you're eligible. You will be able to keep your phone number. Smiley Happy

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