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New Contributor
New Contributor

Restoring my mobile services

Hi,

 

ive called up twice to get my mobile services up and running again but they never ended up restoring. So I've restored to yes crowd and  need some help as its been a while not being able to use my phone!

 

regards,

maria

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Valued Contributor
Valued Contributor

Re: Restoring my mobile services

@MARIAVAL18 - Hi Maria, I've restored the service for you. This should be up and running between 15-4 hours time. Let me know if you are having trouble after that time. 

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New Contributor
New Contributor

Re: Restoring my mobile services

Hi,

Could you please restore my service my mobile number is 403083444 I paid mi bill yesterday.

Thanks,

Giesela 

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Online Community Manager
Online Community Manager

Re: Restoring my mobile services

Hey Giesela, you can actually report your payment via your My Account or the My Optus application.

 

Once we've received payment advice, your service will be restored within fifteen minutes - four hours (MAX). 

 

Shout out if still you need a hand. 

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New Contributor
New Contributor

Re: Restoring my mobile services

I am having a problem on my service 0414777662

REGARDSPeter Goulding

 

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