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New Contributor Ky_K
New Contributor

Porting number from vaya

I've received optus sim card on Tuesday 28 February and called in to activate it around noon.

Optus sim card was not conected after 6 days passed.

Still be able to use vaya sim card until Monday 6 March, and after I called optus around 10 am, both sim card, vaya and optus were disconnected after hang up a few minutes  and being told to wait maximum 4 hours.

But still disconnected until 9am on Tuesday 7 March. 

Now my sim has already activated through live chat.

Thanks.

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3 Replies
New Contributor Ky_K
New Contributor

Re: Porting number from vaya

also I can't call optus as I have no phone. live chat is never available.  can't find anyway to contact optus .only yes crowd available. 

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New Contributor Ky_K
New Contributor

Re: Porting number from vaya

I've a chance to get into a live chat with optus this morning, I've got activated my sim a short time after that. 

so relieved.  Thanks optus

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Moderator Marie
Moderator

Re: Porting number from vaya

Thanks Ky_K Smiley Happy 

 

Happy to hear it's all sorted!

 

I've responded to your PM about this.


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