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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Mimi2021
New Contributor

Fetch Tv Box

I'm not sure why but I can't connect my fetch tv box to the internet. My Optus modem works fine with my laptop and phone but it won't connect to my fetch tv box. I have tried it with an ethernet cable but it still won't work. Please help me.

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Moderator Shauna

Re: Fetch Tv Box

@Mimi2021 - Hrmm okay, so you've done some basic troubleshooting? It sounds like you may need a new STB. Would you be able to send through your account details, full name and DOB? We can go through some further investigating Smiley Happy 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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