Can never find me in optus

[Goosey]

So.. i transfered my sim only plan from amaysim to optus. I use to be with optus 5 years ago. I am now back with optus. When ever i call up, i get asked for my phone number and they all tell me this number is not active... so then i get passed around to 3 or 4 different people... then i give up. 

Anyone else had this issue when moving back to optus with same number? 

[10000000000GB]

I've seen this effect before, on someone who joined 4G broadband. Bit annoying, because there is no way to see the usage.

[Scott_M]

Hi @Goosey, Are you able to send us a PM here please? → http://yesopt.us/pmscott . I'll take a look as itdoes sound very strange.