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2019-02-05 04:46 PM - last edited on 2019-02-06 10:49 AM by Ray_YC
Optus won't fix anything!!!!
We are losing money because our phones are apparently disconnected when people try to ring us!
Solved! Solved: Go to Solution.
2019-02-06 10:52 AM
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2019-02-12 10:09 PM
I have spoken to 2 comcast people today who see that my ticket is being worked on by "tier 2 people", but that they cannot determine who that person is. But once that person gets it completed they will call me (luckily I have a cell phone--however, I'm about to get overage charges since I have spent sooo much time on hold with comcast trying to deal with this problem.) They estimated it might take an hour. it has now been 6 hours and I have not heard from anyone. And I still have no phone!