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bobsemple
New Contributor
New Contributor

removal of Optus TV cable

I have cancelled my Optus TV service as it will no longer operate when the NBN is connected. How do I arrange for Optus to remove the cable that runs from the street pole to the house

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z_hook
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Moderator

Re: removal of Optus TV cable

Hey @bobsemple,


Thanks for reaching out!


This is something that can be arranged with our Customer Care teams. We recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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