"M2M - Migration" CABLE TO NBN - NO CLUE WHAT IS HAPPENING
I called up during black friday, got offered same deal as previous cable deal, signed contract via phone app.
I am worried, will it get honored? why hasn't anyone contacted
optus online chat never answer
Solved! Solved: Go to Solution.
Hi @Greek089, we appreciate you reaching out. Please note that the services available to you will depend on your existing infrastructure, network capabilities, and service address. We would recommend contacting our Sales Team on 1300 417 220 (Mon - Fri: 8am - 9pm, Sat: 9am - 7pm, Sun: 9am - 6pm (AEST)), via the My Optus App or by visiting your closest Optus Store.
Please note that if you currently have a Cable service, as part of the nbn™ roll out, Optus will be permanently replacing current cable infrastructure with the National Broadband Network (nbn™). This means, once your address becomes serviceable, you will need to move their services across to the nbn™ network.
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