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Occasional Contributor
Occasional Contributor

padlock icons on matches BUT am registered for premium

I have this problem again.

The technical help desk solved this problem last week and 25 hrs later It reocurred.

Please Optus help me out and get this sorted.

I can not watch any matches on my iphone 10 as they have padlocks on them. I am registered for premium service.

Dealing with Optus is a very painful experience.

aaaahhhhhhh

Neil Kagan

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RetiredModerator
RetiredModerator

Re: padlock icons on matches BUT am registered for premium

Hi Neil - thanks for getting in touch with us. We would recommend getting in touch with our TV and content tech team on 1800230158 to follow up as this is an ongoing issue. 


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