fetch tv error


Hi Optus,

              After the world cup farce, i was provided with a mini fetch tv box. However after installing system,  i cant seem to be able to watch live matches. I have been provided with an authorisation code, but sadly all i can get is highlights. Even tried rebooting system a few times!

If any help available. My Optus sport account works fine on my mobile & laptop. 



Re: fetch tv error


Hey @sim76, sorry to hear of the issues here!


Just to clarify: the Fetch box boots up okay, it's only when attempting to view Optus Sport you're restricted? Can you send through a private message with the full name, account number and DOB so we can take a look and make sure everything is provisioned okay on our end?

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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