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fetch mini

I am having an issue setting up my Fetch mini. After connecting via wifi I get a screen that says that I cant be logged in due to a failed login with my Fetch Tv service provider and need to restart fetch mini box. I have done this but cant move past this screen to where I'm guessing I should be able to log on.

Also I am using a wifi booster from my main wifi modem/router could this cause an issue? 

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Re: fetch mini

Wifi always adds an extra element of potential failure. However it doesn't seem from the error message this is the issue.

 

Are you able to connect the mini via wired for the setup process?

 

Are you sure your credentials are correct?

 

Regards

 

Peter Gillespie

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