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almesko
New Contributor
New Contributor

fetch box keeps turning off

My fetch box keeps turning off after 2 seconds

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Ray_YC
Online Community Manager
Online Community Manager

Re: fetch box

Hi almesko,


Please try unplugging it for approx. 30 secs and connecting it again. You may need to try this a few times.

Is it connected via WiFi? Any different with a direct connection (or vice versa).

If it stays on long enough, you may need to do a soft reset or a hard reset.

If none of that works, you will need to contact Optus directly for further troubleshooting and if needed to arrange a replacement.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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