Hi Bambookoo
This isn't something we can assist you with over YC. You'll need to message us via the My Optus app, or send a message to our Social Media team on Facebook or Twitter. You can also retrieve your activation code through the My Optus app by going to 'select a service' (button in top left), selecting the account Fetch is on, and then selecting the Fetch service. It will have your Activation code there.
----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.
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