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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Baldrik
New Contributor
New Contributor

epl

epl will not start from beginning when part match has played

even when 'start from beginning ' is selected still goes to live stream

using apple

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Dan_C
Retired Employee
Retired Employee

Re: epl

Hey @Baldrik,

 

This issue has been raised in the past. Are you able to confirm the make and model of the device you're using to stream Optus Sport with? The issue we've been advised of impacts customers using Apple TV to stream the live broadcast.

 

“This issue occurs for customers that are viewing via Apple TV – issue is being investigated by the vendors and a fix is in place until the next software update release."

 

If you're using a different device, please let us know and we'll raise with the issue with our TV & Content team.

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