cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
Occasional Contributor
Occasional Contributor

activation of fetch mini

why are optus and fetch not capable of ativating my fetch mini box after 2 days of phone calls?

 

After 1 hour yday the finally answered and i couldnt hear the technician due to his team blasting rap music in the backround. Then im pretty sure i was past to his friend who pretended to help with my request got me off the phone and done nothing. 

It seems i must be asking too much to get this box activated, even though you would assume it is done hundreds of times a day. WHAT A WASTE OF TIME

0 Kudos
Reply
1 Reply
Highlighted
Online Community Manager
Online Community Manager

Re: activation of fetch mini

Doesn't sound like a good experience, Glen353888.


I'm afraid we're unable to activate your Fetch Mini here on this public forum.

Please try sending Optus a message for assistance.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply