Did this work? I have a brand new fetch mighty now and it still does it. I don't want to have to hard re set and loose everything. The box is 2 weeks old and should have the latest firmware on it.
Well, I've had some conversatons with the Fetch TV people.You could try doing a soft reset as below. I thought this fixed it, but no that annoying box was back again. I don't think it hangs around for as long as it used to.
This will only remove and reinstall all software inside your box. Please refer to the steps below:
*Please note that you will be required to re-enter your activation key during this process. This can be recovered through the "Account" section of the Fetch website.
@Glen3095, thanks for offering up some helpful tips.
I'd also suggest ensuring that your Fetch box is placed in a well ventilated area. If the soft reset worked only as a temporary fix then a factory reset would be the next logical step. For instructions, head to → https://yescrowd.optus.com.au/t5/TV-Entertainment-Knowledge-Base/Fetch-TV-Hard-Reset/ta-p/133701. Please note that any saved/scheduled recording would be removed from the device.
If you've still had no success, then we'd really need to organise a warranty replacement for you.
Checking it was in a "well ventilated" area was already done. Apart from putting it in the fridge I can't do much else! Our XBox copes fine and it's just next to it.
I think it's just a bad design or an over protective attitude by the programmers. Sure, display a dialogue box explaining what's gone wrong, but don't keep repeating the same information. The user should be able to dismiss it for good. If the box gets too hot, shut it down then.
I doubt if a "Factory Reset" will fix it. It was fine before the last major update, so it has to be a software issue. Someone here got a new box and three weeks later it was doing it.
My Optus Fetch TV box have since my first post stopped with the 'Too Hot' warnings, the weather has been abit colder though however when it first happened it was not really hot, or even warm. The system upgrade 1 month back or so might have worked. My box is in a good position and not covered, no other devices have complained so far. Its going to be 31c over the weekend so I will find out then if it has worked.
@Glenn3095, valid point. I know it's an obvious suggestion but it is part of our standard trouble shooting process. I receive comms from our TV & Content team on a daily basis. We haven't been advised of an issue that's presented itself after the release of the most recent Fetch software update.
I'd also expect that we'd have received a much higher level of complaints. I've been moderating YC over the past fortnight and I've only come across one or two similar threads. Regardless, please keep us updated. If you continue to receive this error prompt, I'm happy to send an email through to our TV & Content team and see whether they can offer any insight.